Creating Parent Categories
Creating Parent Categories
Parent Categories can help you view groups of related data—read more here.
Learn how to create a Parent Category below.
Go to Admin
![](https://storage.crisp.chat/users/helpdesk/website/12404cb6-d7f3-4189-9085-241c354b50d0/62f60dcd-2ae4-43eb-aa60-7ed77fbba100.png)
- Go to your admin menu
- Go to the "Categories" tab
Create Parent Category
![](https://storage.crisp.chat/users/helpdesk/website/12404cb6-d7f3-4189-9085-241c354b50d0/39215b4f-bd01-433e-a807-66a30af19c52.png)
- Select the "Create Parent Category" Button
Add Parent Category Information
![](https://storage.crisp.chat/users/helpdesk/website/12404cb6-d7f3-4189-9085-241c354b50d0/c60ba6e5-a298-46c3-9da5-22df9a62f0fa.png)
- Name your Parent Category. This must be a unique name and can't match another category name.
- Select the format you want the number displayed in.
- Select the kind of category.
- Be sure to save!Success!
![](https://storage.crisp.chat/users/helpdesk/website/12404cb6-d7f3-4189-9085-241c354b50d0/28ff6b47-2866-4f59-a0fe-3410bc26158c.png)
If the Parent Category was created properly you will see a success message and the category will now be in your categories list.